Be in control of your data, and your budget.

Element protects your privacy by letting you choose where to store your data and messages.

Element Matrix Services (EMS) gives you a hassle-free way to retain full ownership of your data and conversations; we host it, under your control. 

Using EMS for your homeserver means you are in a safe, decentralised and end-to-end encrypted environment.

The world’s biggest Matrix hosting platform, EMS also delivers robust performance and outstanding service - faster than Matrix.org, customisable and fully supported.

And still with a guarantee of no datamining, no eavesdropping, and no lock-in.

PLANS & PRICING

Universal secure collaboration for everyone.

Get one month free if you choose annual billing
For personal and small groups

Free

Use any Matrix server

Get Element

Free for individuals

Desktop and mobile

Unlimited history

End-to-end encryption

Device verification

Open network

Encrypted search

No datamining

Unlimited video calls

Read receipts

File sharing

Widgets

Migration tools

1 month free with annual billing

Nickel

$2 per user, a month

30 day free trial

Everything in free +

Dedicated server

Custom DNS

Ability to deactivate federation

Shared moderation bot (soon)

5 user license (and additional users at $2 each per month)

Monthly cost $10.
Tax not included.

For teams, communities and businesses
1 month free with annual billing

Silver

$3 per user, a month

Get started

Everything in Nickel +

Custom branding

25 user license

Additional 10 user bundles

Monthly cost $75.
Tax not included.

1 month free with annual billing

Gold

$4 per user, a month

Get started

Everything in Silver +

One day SLA

Location choice

Single Sign On

Call recording (soon)

Call streaming (soon)

100 user license

Additional 100 users bundles

Monthly cost $400.
Tax not included.

Platinum

$ Contact sales

Contact sales

Everything in Gold +

Antivirus

Audit bots

Dedicated moderation bot

Private federation

On premise or cloud

Custom data retention

99.99% uptime SLA

1000+ user license

Used by the French govt for 300K+ users.

Pick the best messaging and collaboration option for you

Taxes not included in pricing. Prices based on annual billing.

Nickel

Ideal for personal use and small teams

Up to 5 active users

$2 /User /month

Monthly cost $50

30 day free trial

Silver

Perfect for teams or clubs

Up to 25 active users

$2 /User /month

Monthly cost $50

Get started

Gold

Made for enterprises and communities

Up to 100 active users

$4 /User /month

Monthly cost $400

Get started

Platinum

Large organisations and public sector

10,000 + users

$ Based on scope

Monthly cost based on scope

Contact sales

Feature comparison

Security

End-to-end encryption

Nickel

Silver

Gold

Platinum

Community moderation

Nickel

Silver

Gold

Platinum

Cross-signing to verify participants

Nickel

Silver

Gold

Platinum

Antivirus

Nickel

Silver

Gold

Platinum

Hosting

Choose your country-level hosting

Nickel

Silver

Gold

Platinum

On-premise hosting

Nickel

Silver

Gold

Platinum

Data ownership & portability

Nickel

Silver

Gold

Platinum

Decentralised network

Nickel

Silver

Gold

Platinum

Custom DNS

Nickel

Silver

Gold

Platinum

Customisation

Your own branding

Nickel

Silver

Gold

Platinum

Customised mobile apps

Nickel

Silver

Gold

Platinum

Ability to disable E2E

Nickel

Silver

Gold

Platinum

Ability to disable federation

Nickel

Silver

Gold

Platinum

Support

Support from the open source community

Nickel

Silver

Gold

Platinum

One business day support SLA

Nickel

Silver

Gold

Platinum

99.9% uptime SLA

Nickel

Silver

Gold

Platinum

Accessibility

Translations

Nickel

Silver

Gold

Platinum

Open network to connect to millions of users

Nickel

Silver

Gold

Platinum

Integrations

Social sign-in

Nickel

Silver

Gold

Platinum

Migration tools

Nickel

Silver

Gold

Platinum

Address book and directory integration

Nickel

Silver

Gold

Platinum

Slack bridge

Nickel

Extra

Silver

Extra

Gold

Extra

Platinum

IRC bridge (get in touch)

Nickel

Extra

Silver

Extra

Gold

Extra

Platinum

Admin & community management

Read reciepts

Nickel

Silver

Gold

Platinum

Single Sign On (LDAP, SAML, OIDC, CAS...)

Nickel

Silver

Gold

Platinum

Community moderation

Nickel

Silver

Gold

Platinum

Unlimited push notifications

Nickel

Silver

Gold

Platinum

Configurable retention policies

Nickel

Silver

Gold

Platinum

Additional dedicated moderation

Nickel

Silver

Gold

Platinum

Federation-based approved listings

Nickel

Silver

Gold

Platinum

Feature comparison

Work out which plan is best for you.
If you have any questions, contact sales.

Free

$0

Get Element

Nickel

$2 user/month

30 days free

Silver

$3 user/month

Get started

Gold

$4 user/month

Get started

Platinum

$ Contact sales

Contact sales

Users included

Free

1

Nickel

5

Silver

25

Gold

100

Platinum

1000+

Data ownership & portability

Decentralised network

Free

Nickel

Silver

Gold

Platinum

No vendor lock-in

Free

Nickel

Silver

Gold

Platinum

Custom DNS

Free

Nickel

Silver

Gold

Platinum

Choose your country-level hosting

Free

Nickel

Silver

Gold

Platinum

On-premise hosting

Free

Nickel

Silver

Gold

Platinum

Security

End-to-end encryption

Free

Nickel

Silver

Gold

Platinum

Cross-signed device verification

Free

Nickel

Silver

Gold

Platinum

Secure login (PIN or Face ID)

Free

Nickel

Silver

Gold

Platinum

Shared moderation bot

Free

Nickel

Silver

Gold

Platinum

Anti-virus

Free

Nickel

Silver

Gold

Platinum

External collaboration

Open network to connect to millions of users

Free

Nickel

Silver

Gold

Platinum

Work with external organisations

Work with unlimited external organisations

Free

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

App translation in 25 languages

Free

Nickel

Silver

Gold

Platinum

Customisation

Ability to deactivate federation

Free

Nickel

Silver

Gold

Platinum

Your own branding

Free

Nickel

Silver

Gold

Platinum

Customised mobile apps

Free

Nickel

Silver

Gold

Platinum

Community management

Shared moderation bot (soon)

Free

Nickel

Silver

Gold

Platinum

Dedicated moderation bot

Free

Nickel

Silver

Gold

Platinum

Private federation

Free

Nickel

Silver

Gold

Platinum

Productivity

Desktop and mobile

Free

Nickel

Silver

Gold

Platinum

Number of chats

Unlimited number of chats

Free

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

Device per user

Unlimited devices per user

Free

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

Message history

Unlimited message history

Free

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

Communities/groups of users

Unlimited communities & groups of users

Free

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

Read receipts

Free

Nickel

Silver

Gold

Platinum

Editable messages

Free

Nickel

Silver

Gold

Platinum

Reactions

Free

Nickel

Silver

Gold

Platinum

Unlimited push notifications

Free

Nickel

Silver

Gold

Platinum

File sharing

Free

Nickel

Silver

Gold

Platinum

Widgets for in-chat collaboration

Free

Nickel

Silver

Gold

Platinum

Calls

Voice and video 1:1 calls

Free

Nickel

Silver

Gold

Platinum

Voice and video conferences

Free

Nickel

Silver

Gold

Platinum

Screen sharing

Free

Nickel

Silver

Gold

Platinum

Call recording

Free

Nickel

Silver

Gold

Soon

Platinum

Soon

Call streaming

Free

Nickel

Silver

Gold

Soon

Platinum

Soon

Integrations

Migration tools

Free

Nickel

Silver

Gold

Platinum

Address book and directory integration

Free

Nickel

Silver

Gold

Platinum

Slack bridge

Free

Nickel

Extra

Silver

Extra

Gold

Extra

Platinum

IRC bridge (get in touch)

Free

Nickel

Extra

Silver

Extra

Gold

Extra

Platinum

Social sign-in (Google, Github,...)

Free

Nickel

Soon

Silver

Soon

Gold

Soon

Platinum

Soon

User administration

Manage rooms posting permissions

Free

Nickel

Silver

Gold

Platinum

Single Sign On (LDAP, SAML, OIDC, CAS...)

Free

Nickel

Silver

Gold

Platinum

Configurable retention policies

Free

Nickel

Silver

Gold

Platinum

Custom terms and conditions

Free

Nickel

Silver

Gold

Platinum

Compliance

GDPR Compliance

Free

Nickel

Silver

Gold

Platinum

Audit bots

Free

Nickel

Silver

Gold

Platinum

Support

Support from the open source community

Free

Nickel

Silver

Gold

Platinum

One business day support SLA

Free

Nickel

Silver

Gold

Platinum

99.9% uptime SLA

Free

Nickel

Silver

Gold

Platinum

Fair billing policy

Only pay for the users that stick around.

We only charge you for monthly active users, and only if they have been using your server for more than two days, protecting you from sudden surges of users.

Flexible limits.

Found your ideal feature-set but want more users than included in a given plan? No worries; each plan can be upgraded to accommodate more users at the same per user flat rate, thanks to our 'additional users' bundles.

Unlimited guests and federated users.

Guests aren't counted as active users, allowing them to preview rooms before signing up. Similarly you won't pay for federated users, registered on another server and chatting in the same rooms as you.