Pricing plans.

Backend

Community edition homeserver, actively developed by Element, but not for use in production environments.

Next generation homeserver for professional use that provides dynamic scaling and 90%+ resource savings compared to Community Synapse.

Advance notification of higher severity security releases to ensure the deployment is always maximally secure.

Easy deployment of security updates.

Setup, configurations and onboarding from the Element team.

LTS versions released every 6 months for guaranteed stability; backports of critical security fixes.

For all functionality issues and bug fixes with response times based on priority.

Guaranteed response times.

Enable your teams with expert-led onboarding. One Time training for administrators and trainers.

Configure and control your deployment from a single pane of glass.

Integrate with enterprise identity management systems (LDAP and SCIM) to automate user management and mirror organisational structures within room hierarchies.

Authenticate users against an external LDAP or Active Directory system.

Support SSO through the use of OIDC/OAuth.

Visible in-room auditing to capture an official record of discussion and decision-making for regulation and compliance purposes.

Corporate oversight and management of your organisation’s conversations.

Configure rules-based retention policies for messages and media, to meet your organisation's processes and compliance requirements.

The ability to easily migrate your data, protecting against vendor lock-in.

Hardware-based solution to enable data sharing between information classification boundaries or domains, such as high-side and low-side environments.

Rules-based application firewall with federation controls to securely manage your Matrix network.

Enable or block federation.

Install and support for air-gapped, isolated and high-side instances. No internet connectivity needed.

Push notifications via your own infrastructure.

Official helm charts from Element. Easy Kubernetes-based installation. Ready to use with GitOps processes and Continuous Deployment (CD) tooling.

Dynamically scale to save resources and ensure a great end user experience.

Automatic failover and rolling updates for additional stability and to minimise downtime.

Support for media repository stored on S3.

Optimise resource usage for cost savings and minimised environmental impact.

Self-hosted communications.

No single point of failure or global outages.

Secure communications between separate organisations with different frontends.

End-to-end encrypted by default. Only those in the conversation can decrypt messages and data, including voice & video.

Built on open source software to ensure users can trust the system.

No vendor lock-in, interoperable with any other Matrix-based system.

No personal phone numbers required.