Find your Element

Whether you need secure communication for you, your team, an entire organisation - or even a whole country - there's a plan for you.

Free

For people wanting pro-privacy, secure communication across an open network.

Get Element

End-to-end encrypted chat across any server on the open Matrix network

Secure messaging, voice and video for both 1:1 and unlimited group chats

NEW!

Home

Faster performance for friends and family or small teams that take data privacy seriously.

$10 per month for 5 users

Get started

Everything in Free +

Faster performance, dedicated server with a fully managed service

Name your own Element domain, and personalised Matrix IDs

Five accounts in one, for your family and friends (and it's easy to add more)

All paid plans are powered by
Element Matrix Services

Nickel

For small teams looking for a secure way to collaborate

$2 Per user

$10 a month

Get Started

From 5 users

Custom DNS for hosting independence, and customised domain log-in and Matrix IDs

Most popular

Silver

For medium-size teams and communities

$3 Per user

$75 a month

Get started

Benefits of Nickel +

From 25 users

Customised branding for web browser version

Designed for bigger groups and more complex usage

Gold

For larger organisations and communities, with more flexibility

$4 Per user

$400 a month

Get Started

Benefits of Silver +

From 100 users

Select hosting region

SLA - One business day

Platinum

For governments, federated organisations & regulated industries

Contact sales

All of Gold + bespoke options

On premise or cloud

Private federation

Address book & directory

Audit bots for compliance

Dedicated moderation bot

99.9% uptime SLA

Feature comparison

Work out which plan is best for you.
If you have any questions, contact sales.

Free

$0

Get Element

Home

$2 user/month

Get started

Nickel

$2 user/month

Get started

Silver

$3 user/month

Get started

Gold

$4 user/month

Get started

Platinum

$ Contact sales

Contact sales

Minimum number of users

Free

1

Plus

5

Nickel

5

Silver

25

Gold

100

Platinum

1000+

Data ownership & portability

Decentralised network

Free

Plus

Nickel

Silver

Gold

Platinum

No vendor lock-in

Free

Plus

Nickel

Silver

Gold

Platinum

Custom DNS

Free

Plus

Nickel

Silver

Gold

Platinum

Choose your country-level hosting

Free

Plus

Nickel

Silver

Gold

Platinum

On-premise hosting

Free

Plus

Nickel

Silver

Gold

Platinum

Security

End-to-end encryption

Free

Plus

Nickel

Silver

Gold

Platinum

Cross-signed device verification

Free

Plus

Nickel

Silver

Gold

Platinum

Secure login (PIN or Face ID)

Free

Plus

Nickel

Silver

Gold

Platinum

Shared moderation bot

Free

Plus

Nickel

Silver

Gold

Platinum

Anti-virus

Free

Plus

Nickel

Silver

Gold

Platinum

External collaboration

Open network to connect to millions of users

Free

Plus

Nickel

Silver

Gold

Platinum

Work with external organisations

Work with unlimited external organisations

Free

Unlimited

Plus

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

App translation in 25 languages

Free

Plus

Nickel

Silver

Gold

Platinum

Customisation

Ability to deactivate federation

Free

Plus

Nickel

Silver

Gold

Platinum

Your own branding

Free

Plus

Nickel

Silver

Gold

Platinum

Customised mobile apps

Free

Plus

Nickel

Silver

Gold

Platinum

Community management

Shared moderation bot (soon)

Free

Plus

Nickel

Silver

Gold

Platinum

Dedicated moderation bot

Free

Plus

Nickel

Silver

Gold

Platinum

Private federation

Free

Plus

Nickel

Silver

Gold

Platinum

Productivity

Desktop and mobile

Free

Plus

Nickel

Silver

Gold

Platinum

Number of chats

Unlimited number of chats

Free

Unlimited

Plus

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

Device per user

Unlimited devices per user

Free

Unlimited

Plus

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

Message history

Unlimited message history

Free

Unlimited

Plus

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

Communities/groups of users

Unlimited communities & groups of users

Free

Unlimited

Plus

Unlimited

Nickel

Unlimited

Silver

Unlimited

Gold

Unlimited

Platinum

Unlimited

Read receipts

Free

Plus

Nickel

Silver

Gold

Platinum

Editable messages

Free

Plus

Nickel

Silver

Gold

Platinum

Reactions

Free

Plus

Nickel

Silver

Gold

Platinum

Unlimited push notifications

Free

Plus

Nickel

Silver

Gold

Platinum

File sharing

Free

Plus

Nickel

Silver

Gold

Platinum

Widgets for in-chat collaboration

Free

Plus

Nickel

Silver

Gold

Platinum

Calls

Voice and video 1:1 calls

Free

Plus

Nickel

Silver

Gold

Platinum

Voice and video conferences

Free

Plus

Nickel

Silver

Gold

Platinum

Screen sharing

Free

Plus

Nickel

Silver

Gold

Platinum

Call recording

Free

Plus

Nickel

Silver

Gold

Soon

Platinum

Soon

Call streaming

Free

Plus

Nickel

Silver

Gold

Soon

Platinum

Soon

Integrations

Migration tools

Free

Plus

Nickel

Silver

Gold

Platinum

Address book and directory integration

Free

Plus

Nickel

Silver

Gold

Platinum

Slack bridge

Free

Plus

Extra

Nickel

Extra

Silver

Extra

Gold

Extra

Platinum

IRC bridge (get in touch)

Free

Plus

Extra

Nickel

Extra

Silver

Extra

Gold

Extra

Platinum

Social sign-in (Google, Github,...)

Free

Plus

Soon

Nickel

Soon

Silver

Soon

Gold

Soon

Platinum

Soon

User administration

Manage rooms posting permissions

Free

Plus

Nickel

Silver

Gold

Platinum

Single Sign On ($0.50 user/month)

Free

Plus

Nickel

Silver

Gold

Extra

Platinum

Configurable retention policies

Free

Plus

Nickel

Silver

Gold

Platinum

Custom terms and conditions

Free

Plus

Nickel

Silver

Gold

Platinum

Compliance

GDPR Compliance

Free

Plus

Nickel

Silver

Gold

Platinum

Audit bots

Free

Plus

Nickel

Silver

Gold

Platinum

Support

Support from the open source community

Free

Plus

Nickel

Silver

Gold

Platinum

One business day support SLA

Free

Plus

Nickel

Silver

Gold

Platinum

99.9% uptime SLA

Free

Plus

Nickel

Silver

Gold

Platinum

Fair billing policy

Only pay for the users that stick around.

We only charge you for monthly active users, and only if they have been using your server for more than two days, protecting you from sudden surges of users.

Flexible limits.

Found your ideal feature-set but want more users than included in a given plan? No worries; each plan can be upgraded to accommodate more users at the same per user flat rate, thanks to our 'additional users' bundles.

Unlimited guests and federated users.

Guests aren't counted as active users, allowing them to preview rooms before signing up. Similarly you won't pay for federated users, registered on another server and chatting in the same rooms as you.