Element Server Suite Pro

Element Server Suite Pro.

The professional backend for Matrix-based communications.

Element Server Suite Pro (ESS Pro) is built on Synapse Pro, an enterprise-grade Matrix server that delivers unparalleled performance. It provides enterprise-grade functionality such as autoscaling, multi-tenancy, advanced identity and role-based access management, advanced security advisories, packaged security updates, auditing and other compliance requirements.

ESS Pro supports all Matrix frontends, and can operate on open, secured or air-gapped networks.

Key benefits of ESS Pro.

Vendor-backed software

Hardened, maintained and supported

Long Term Support (LTS) versions for stability enhancements and security updates
Advanced security advisories and packaged security updates
Level 3 support for all functionality issues and bug fixes with response times based on priority

 ESS Pro comes with all the support you need.

End user management

Safely manage your end-users

Onboard and offboard users securely
Grant or deny access to specific chat rooms
Guard against accidental invites

 ESS Pro enables you to use existing directory services to define your group access controls, such as Microsoft Active Directory, LDAP or SCIM.

Protect against Signalgate style accidental invites.

Securely managing invitations to group chats needs an enterprise-grade solution.

Watch Element integrated with Microsoft Active Directory, to stop unapproved guests joining a chat room.

Record keeping

Built-in record keeping for end-to-end encrypted communications

Securely capture discussion and decision-making
Ensure a record of conversation, still protected by E2EE
Record keeping owned and controlled by your own organisation

 ESS Pro provides in-room auditing.

Ownership and control

Self-host your deployment

Self-host on your own IT infrastructure, including within vehicles and vessels
Ability to use a trusted hosting service, should you wish
Create and manage your own chat room structure and permissions
Set your own retention policies

ESS Pro ensures your digital sovereignty and full control of your deployment - unlike traditional solutions such as Microsoft Teams, Signal or Webex.

Robust federation

Manage your own private communications network

Exert complete control over how you federate with others
Introduce network management controls using our Secure Border Gateways
Create and protect high-side environments using Cross-Domain Gateways

 ESS Pro enables you to easy manage your entire federation across thousands of separate organisations, supporting millions of users

Support from the Matrix experts.

Element is the leader provider of Matrix-based solutions, get support from the creators of Matrix

Deploying ESS Pro efficiently, including Helm chart deployment
Collaborate on product roadmap prioritisation and development with options for direct sponsorship