Self-hosted collaboration, or cloud collaboration?

Element can be deployed on-premise or as a fully hosted service.

An image showing coworkers collaborating over video calls and chat on desktop and mobile

Self-hosted collaboration.

Element provides on-premise end-to-end encrypted messaging, as well as voice and video calls.

Self-hosting is ideally suited to governments and enterprises in regulated industries with the technical expertise and resources to self-host a deployment supporting more than 250 users.

Element On-Premise and Element Enterprise On-Premise are easy to install, manage, and keep up to date. We also provide customer support, bridging services and a wide range of add-ons for additional functionality and different security postures.

Subscriptions start at $3 per user, per month.


Customers using Element Enterprise On-premise.

A secure messenger and collaboration platform for the French Government connecting more than 300,000 civil servants.

University of Innsbruck
Safe and inclusive university-wide real time communications, with security, collaboration and learning at its core.

Cloud collaboration.

All the benefits of Element, hosted on your behalf as a fully managed service.

Choose between multi-tenant (from five seats) and single-tenant (from 500 seats) hosting, opt for custom DNS if required.

Data confidentiality is assured through end-to-end encryption. And with Matrix being an open standard, there's no vendor lock-in.

Fully managed bridging services are available, along with enterprise functionality such as Single Sign-On, data retention policies, antivirus and data loss prevention (DLP).

Subscriptions start from $3 per monthly active user.

Cloud Homeserver communicating with other clients

Customers using Element Enterprise Cloud collaboration.

Matrix is an open network for secure, decentralised communication, connecting 57M+ users over 80K+ deployments.

Governed by The Foundation, the Matrix protocol is an open standard with open source implementations, supporting a vibrant developer ecosystem. Element was founded by the team behind Matrix as a way to bring it to the mainstream.