Self-hosted collaboration, or cloud collaboration?

Element can be deployed self-hosted or as a fully hosted service.

An image showing coworkers collaborating over video calls and chat on desktop and mobile

Self-hosted collaboration.

Element can be self-hosted on-premise or in a private cloud.

Self-hosting is ideally suited to governments and enterprises in regulated industries with the technical expertise and resources to self-host a deployment supporting more than 250 users.

Element is easy to install, manage, and keep up to date. We also provide customer support and a wide range of add-ons for additional functionality and different security postures.


Customers using self-hosted Element.

A secure messenger and collaboration platform for the French Government connecting more than 300,000 civil servants.

University of Innsbruck
Safe and inclusive university-wide real time communications, with security, collaboration and learning at its core.

Fully managed collaboration.

All the benefits of Element, hosted on your behalf as a fully managed service.

Choose between multi-tenant (from 50 seats) and single-tenant (from 500 seats) hosting, opt for custom DNS if required.

Data confidentiality is assured through end-to-end encryption. And with Matrix being an open standard, there's no vendor lock-in.

Fully managed enterprise functionality such as Single Sign-On, data retention policies, antivirus and data loss prevention (DLP).

Cloud Homeserver communicating with other clients

Customers using Element as a fully managed service.
Forrester report featuring Element

The Wave™: Secure Communications, Q3 2022.

Compare the top 12 secure communications providers and learn why Element receives the highest score possible in 14 criteria.


Unpacking the latest Secure Comms Wave.

Watch our CEO Matthew discussing how enterprise IT leaders can make better secure communication decisions ft. guests from Hexagon and Forrester.

Be in your element.

Secure communication and collaboration.

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Built on Matrix

Matrix is an open network for secure, decentralised communication, connecting 80M+ users over 80K+ deployments.