Secure Out of Band Communications.

For classified discussions, business continuity and incident response.

Element on web and mobile being used as an out-of-band solution

Out of Band with that extra element

Element provides a deployment-ready Out of Band solution that supports digital sovereignty, interoperability and end-to-end encryption. It can be configured to support a range of use cases.

Element running on a separate network so it remains operational during outages

Incident response

Cybersecurity teams need to remain operational during an attack. Element can run on a separate network with powerful mobile and desktop apps, enabling real time collaboration whenever and wherever it’s needed.

Decentralised network

Mission-critical teams

Some teams cannot afford to go offline. Element uses the decentralised Matrix open standard to provide a resilient, zero-trust network that stays available even in low-bandwidth or remote environments with challenging conditions.

Private conversations for senior executives

Senior executives often discuss highly sensitive matters across time zones. Element provides mobile-first, secure collaboration, ensuring confidential communication and allowing secondary devices to access conversations if a primary device is lost or unavailable.

Connecting high-side and low-side

Sharing critical information across classification levels is often slow and manual. Element’s Cross Domain Gateways securely bridge partitioned networks, enforcing policies and enabling controlled, secure message transfer while maintaining strict separation.

Air-gapped

Highly sensitive operations may require complete isolation. Element can be self-hosted in air-gapped networks to provide modern messaging for laptops and mobile devices, without any connection to the internet.

air-gapped network

The importance of an Out of Band solution

Avoid relying on consumer apps

Avoid relying on consumer apps

Fallback on WhatsApp or Signal isn’t an option; only enterprise-grade Out of Band solutions meet compliance, control and security needs.

Remain operational during outages

Remain operational during outages

A decentralised network delivers mission-critical performance, ensuring communications continue through global service disruptions.

Protect sensitive teams

β€˜Secure enough’ isn’t enough for critical functions. Out of Band channels keep communications confidential and under control.

Limit damage from attacks

Incident response teams remain operational on a fully end-to-end encrypted, separate network, even during cyber incidents.

The problem with in-band comms.

When major attacks disrupt critical systems, operations need a resilient, end-to-end encrypted Out of Band platform on a separate network.

News
During cyberattacks on Rockstar Games and Uber, Slack was compromised, giving attackers full control of internal systems . With Slack compromised, incident response was delayed as there was no established alternative communications system.
News
Jaguar Land Rover (JLR) suffered a breach that shut down global production for five weeks , severely impacting internal communications and IT systems. An Out of Band communications platform would have provided a backup solution.
News
Marks & Spencer (M&S) was forced to pause online orders and rely on workarounds for internal communications after a major cyberattack . Incident response and recovery was hampered by the lack of an alternative secure communications platform.
INSIGHTS

How secure are your organisation’s communications?

The Future of Secure Communications, an Element study conducted by Forrester Consulting

75%
of IT leaders are concerned that cyber attacks could compromise communications, allowing attackers to monitor real time communications of staff and incident responders.

77%
of IT leaders say their organisation struggles to maintain privacy and control over data shared via communications technologies.

85%
of IT leaders report that disruption from a single major communication vendor poses significant risk.

Latest report

Forrester Waveβ„’: Secure Communications, Q3 2024.

Get your complimentary copy of the report.

β€œOrganizations with requirements for interoperability, federation, and data sovereignty should consider Element.”

Heidi Shey
Principal Analyst, Forrester

Out of Band, not out of control

Secure Out of Band communication has to support corporate requirements, otherwise it’s no better than using consumer-grade messaging apps. Element provides:

  • Organisation-level control of end-users
  • Robust identity and access management
  • Enterprise-grade security assurances
  • Compliance-ready record-keeping
  • Transparent decision-making

Comparing Out of Band collaboration solutions.

Element Email Traditional collaboration tools
Microsoft Teams, Slack
Messaging apps
Signal, WhatsApp
Real time communication Element: Yes Email: No Collaboration tools: Yes Messaging apps: Yes
Includes voice and video Element: Yes Email: No Collaboration tools: Yes Messaging apps: Yes
End-to-end encrypted Element: Yes Email: No Collaboration tools: No Messaging apps: Yes
Ensures compliance Element: Yes Email: Yes Collaboration tools: Yes Messaging apps: No
Open standard federation for connectivity between organisations Element: Yes Email: Yes Collaboration tools: No Messaging apps: No
Can use self-hosted or fully managed Element: Yes Email: Yes Collaboration tools: No Messaging apps: No
Offers data sovereignty Element: Yes Email: No Collaboration tools: No Messaging apps: No
Decentralised for network resilience Element: Yes Email: No Collaboration tools: No Messaging apps: No
Suited to Out of Band use Element: Yes Email: No Collaboration tools: No Messaging apps: No
Suited to Incident Response Element: Yes Email: No Collaboration tools: No Messaging apps: No

Be in your element.

Sovereign, interoperable and secure communications, built on the Matrix open standard.